These roofing salesmen knocked on the mistaken door. How one firm broke too many guidelines

This can be a story of an space roofing firm’s salesmen who broke nearly each rule there may be to interrupt, and sadly for them, they knocked on the mistaken door to do it.


I’m disgusted with the antics of S.W.A.T. Roofing and Contracting of Haslet. Nonetheless, I gave proprietor Andrew Dumas greater than per week to speak to me about what I witnessed. At his request, I despatched him surveillance images from my house safety digicam exhibiting his two salesmen on my entrance steps. However Dumas would by no means converse to me about it.

He has a number of issues although. The 2 roofing associations he belongs to — native and state — promise to research him for ethics violations.

Why is that this necessary? As a result of it’s hail season in Texas, and a few neighborhoods are going to be hit arduous. Roofers, many from out of city, will swarm like buzzards, going up and down your block, attempting to get enterprise in the one Gulf Coast state and not using a roofers’ license or perhaps a primary certification course of.

This reveals you the way they will work to deceive. What did these two salesmen for S.W.A.T. Roofing do mistaken?

1) No solicitors. They ignored the “No Solicitors” signal on my entrance door and rang the bell. That alone was sufficient to get my canine barking which woke up my spouse Karen from a well-deserved nap. You mess with my spouse’s nap, dudes, you mess with me.

2) Acted like police. These guys wore jackets with S.W.A.T. printed in massive letters throughout the again — just like law enforcement officials. Once I didn’t reply the door, one of many males pounded on it the best way police would earlier than a raid. Later, I checked my house safety digicam and took blurry images of them hanging round on my entrance steps.

Roofer salesmen from S.W.A.T. Roofing and Contracting of Haslet. Sporting SWAT letterson their backs, they pounded on the door of Watchdog Dave Lieber like police earlier than a raid.(Dave Lieber)

Be aware that within the police world, S.W.A.T. stands for Particular Weapons And Ways. However in Dumas’ roofing world, his S.W.A.T. stands for Extreme Climate Evaluation Staff. Cute.

3) Violated metropolis soliciting legislation. I checked with my native police division, and there was no file of them acquiring a solicitor’s allow. Necessities embrace a duplicate of a driver’s license, two colour images, $65 for a background verify and $20 for a allow charge. Solicitors aren’t allowed to knock or ring the doorbell at places with a “No Solicitors” discover. Many cities have related ordinances.

4) False claims of a license and certification. Neither exists within the state of Texas. So if a roofing firm tells you they’re state licensed and authorized, that’s a lie. On this case, S.W.A.T., on its web site, repeatedly claims to have each. “We’re a licensed and authorized firm,” he writes. Effectively, not a state license, that’s for positive. I counted the phrase “licensed and authorized” a few dozen occasions on his web site.

Even after these errors have been identified to Dumas by me and others, as of Thursday, he nonetheless hadn’t corrected the wording on his web site.

One purpose that is troubling is as a result of I’ve at all times believed one good manner to buy a roofer is to rent somebody who’s a member of two respected associations. One is the North Texas Roofing Contractors Affiliation, and the opposite is Roofing Contractors Affiliation of Texas, which gives its model of a non-public license for many who undergo their course of. RCAT has 760 members and about half have the personal license.

I at all times figured that if a roofer spent the money and time to belong to 1 or each of those organizations, that reveals they’re native, and are keen to spend money on membership as a dedication to convey credibility to a troubled trade.

However Dumas proves me mistaken as a result of he’s a member of each organizations. If he had an RCAT license, I’d lower him some slack. However RCAT government director Sarah Ramon instructed me that though Dumas is a member, he’s by no means earned RCAT’s license.

“We anticipate our members to abide by a code of ethics,” she stated. S.W.A.T. will likely be reviewed by an ethics committee, she promised.

“There will be lots of unscrupulous characters,” she stated. The aim of her nonprofit is to “make them higher contractors.”

I additionally alerted the North Texas roofers group, which has 400 members.

Government director Karen Vermaire Fox instructed me the S.W.A.T. case, as a result of the corporate is a member, could be reviewed by their ethics committee. The aim is to coach their members, right them and present them the appropriate approach to do issues.

She added, “You need to know what the legislation is. You need to know that you just aren’t allowed to say you might be licensed or registered.”

I checked with two state businesses which, in a traditional state authorities, could be regulating roofers like Dumas.

Ben Gonzalez of the Texas Division of Insurance coverage stated, “We don’t regulate roofers.”

“Texas doesn’t regulate roofers,” Tela Mange of the Texas Division of Licensing and Regulation instructed me. “You probably did the appropriate factor to contact native legislation enforcement to verify whether or not they had a solicitor’s allow. You must also share with the police any considerations you might have in regards to the firm seeming to impersonate legislation enforcement officers.”

Ultimate notice: The explanation I launched my Watchdog Nation client rights motion years in the past stemmed from what I discovered hiring Texas roofers. There are methods to take a look at potential roofers and contractors. Please take into account slicing out the accompanying sidebar of suggestions and saving them for, er, a wet day.

IN THE KNOW / Searching for a roofer

– Test on-line to see if prospects are members of the North Texas Roofing Contractors Affiliation and Roofing Contractors Affiliation of Texas. Have they got a non-public RCAT license?

– Put up a No Solicitor’s signal in your entrance door. Be taught in case your metropolis requires a solicitor’s allow?

– Does your metropolis require permits for brand spanking new roofs and different development, too? Cities differ.

– Ask to see their certificates of insurance coverage. A good contractor is not going to hesitate to indicate you. Name and discover out if the insurance coverage remains to be in impact and if it covers roofing work.

– In the event that they promise to waive the deductible, they’re breaking the legislation. NTRCA has launched a web site dedicated to this –

– Do they declare to have a license, registration or certification from the state? In that case, pants on fireplace.

– Does the corporate have a everlasting native deal with? Is their automobile license plate from one other state? Drive by and verify their enterprise deal with. Ask to see the proprietor’s driver’s license. Make a duplicate.

– Get references from previous clients. Don’t fall for a salesman’s allure or too-good-to-be-true guarantees. Search a number of bids.

Supply: North Texas Roofing Contractors Affiliation

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